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What technical requirements do I need?
System requirements and setup guide for optimal session experience
Device Requirements
LottaLingo works on these devices:
- Desktop computers (Windows 10+, macOS 10.14+)
- Laptops with webcam and microphone
- Tablets (iPad, Android tablets)
- Smartphones (iOS 12+, Android 8+)
- Chromebooks and Chrome OS devices
Internet Connection
For smooth video sessions, you need:
- Minimum 5 Mbps download speed
- Minimum 2 Mbps upload speed
- Stable wired connection recommended
- WiFi acceptable if signal is strong
- Avoid peak usage times if possible
Audio and Video
Required hardware for sessions:
- Built-in or external webcam (720p or higher)
- Microphone with noise cancellation preferred
- Speakers or headphones for clear audio
- Good lighting facing your work area
- Quiet environment free from distractions
Browser Requirements
We support these modern browsers:
- Google Chrome (recommended, version 90+)
- Mozilla Firefox (version 88+)
- Safari (version 14+)
- Microsoft Edge (version 90+)
- Opera (version 76+)
Troubleshooting Tips
If you experience technical issues:
- Close other applications to free up bandwidth
- Restart your browser and clear cache
- Test your connection at speedtest.net
- Try switching to a wired connection
- Contact our technical support team here
We recommend testing your setup before your first session. Our support team is available 24/7 to help with technical issues.