Back to Help Center
Technical requirements for lessons
Learn about the technical setup needed for online lessons
Essential Equipment
To participate in lessons, you'll need:
- Webcam (built-in or external)
- Microphone (built-in or headset)
- Stable internet connection (minimum 2 Mbps)
- Computer, tablet, or smartphone
- Updated web browser (Chrome recommended)
While lessons can be taken on mobile devices, we recommend using a computer for the best experience.
Internet Requirements
For optimal lesson quality:
- Minimum upload speed: 2 Mbps
- Minimum download speed: 2 Mbps
- Wired connection preferred
- Stable Wi-Fi if wireless
- Test your connection before lessons
Software and Browser
Supported browsers and software:
- Google Chrome (recommended)
- Mozilla Firefox
- Safari 14+
- Microsoft Edge (Chromium)
- Latest version of Zoom (for backup)
Enable camera and microphone permissions in your browser settings.
Troubleshooting
If you experience technical issues:
- Check your internet connection
- Clear browser cache and cookies
- Restart your browser
- Test audio/video in settings
- Contact support if issues persist